Frequently asked questions
What types of events do you cater to?
We cater to a wide range of events, including weddings, corporate events, birthdays, parties, festivals, conferences, trade shows, and more.
How can I reserve a rental item?
You can reserve your rental item by [booking online through our website or giving us a call. Please provide details like the rental period, item preference, and any other specific requirements you may have.
Do you require a deposit for rentals?
Yes, a deposit is required for most of our rentals to cover potential damages or late returns. The deposit amount will vary depending on the type and value of the item being rented. It will be refunded upon the safe return of the item, minus any damages or fees.
Yes, we offer delivery and pickup services for most of our rentals, subject to availability. The cost for delivery and pickup will depend on the location and item. Please inquire when making your reservation for more details.
Yes, a deposit is required for most of our rentals to cover potential damages or late returns. The deposit amount will vary depending on the type and value of the item being rented. It will be refunded upon the safe return of the item, minus any damages or fees.
How do I return the rental items?
Rental items should be returned by the agreed-upon date and time.Late returns may be subject to additional fees. Please ensure the item is in the same condition as when it was rented.
What should I do if the item I rented is not working properly?
If you encounter any issues with your rental item, please contact us immediately. We will either assist with troubleshooting or arrange for a replacement or repair, depending on the situation
How do I pay for my rental?
We accept a variety of payment methods including [list of accepted payment methods, such as credit/debit, bank transfer, cash, etc.]. Payment is due once the item has been delivered and as outlined in the rental agreement.
What is your cancellation policy?
Once you have book your item your initial deposit is non-refundable due to potential loss of income